Privacy Policy

ThinkWeave is operated by Filtercode Ltd, a company registered in England and Wales.

Data Controller: Filtercode Ltd
Address: 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE
Email: support@thinkweave.app
Website: thinkweave.app

If you have any questions about how we handle your data, please contact us using the details above or see the Contact Us section at the end of this policy.

We collect and process the following categories of personal data:

• Account information: When you sign in using Sign in with Apple, we receive your Apple ID identifier and, if you choose to share it, your name and email address. We do not create proprietary user accounts.
• Usage analytics: We collect anonymous, aggregated usage data such as which features are used, session duration, and general interaction patterns. This data does not identify you personally.
• Device information: We may collect device type, operating system version, app version, and general locale settings to ensure compatibility and improve our service.
• Purchase and subscription data: If you subscribe to ThinkWeave Premium, Apple processes your payment. We receive confirmation of your subscription status but do not have access to your payment card details or billing information.

We do not collect special category data such as health, biometric, or genetic information.

We process your personal data on the following legal grounds under the UK GDPR and EU GDPR:

• Contract performance: Processing your Sign in with Apple data is necessary to provide you with the ThinkWeave service and manage your subscription.
• Legitimate interest: We process anonymous usage analytics and device information to improve our app, fix bugs, and understand how features are used. This processing is proportionate and does not override your rights.
• Consent: Where we send optional communications (such as product updates or feature announcements), we do so only with your explicit consent. You may withdraw consent at any time.

We use the data we collect for the following purposes:

• Service provision: To authenticate you via Sign in with Apple, sync your content via iCloud, and manage your subscription status.
• App improvement: To understand usage patterns, identify bugs, and prioritise feature development based on aggregated analytics.
• Analytics: To measure app performance, feature adoption, and overall user engagement using privacy-focused, anonymised analytics.
• Communications: To send you service-related notices (such as changes to these terms) and, with your consent, optional product updates.

We share data with the following categories of third parties:

• Apple Inc.: Apple processes your Sign in with Apple authentication, iCloud data sync, App Store purchases, and subscription management. Apple's privacy practices are governed by their own Privacy Policy.
• Privacy-focused analytics provider: We use a privacy-focused analytics service that does not use cookies, does not track individuals, and does not collect personally identifiable information. Analytics data is aggregated and anonymous.

We do not sell your personal data to any third party. We do not share your data with advertisers.

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy:

• Account data: Retained for the duration of your use of ThinkWeave. If you stop using the app, your Sign in with Apple association is not retained on our systems.
• Usage analytics: Aggregated analytics data is retained for up to 24 months to identify trends. This data cannot be linked to individual users.
• Subscription data: Subscription status records are retained for the duration of your subscription plus any period required for accounting and legal compliance.
• User content: Your notes, tasks, projects, and recordings are stored in your personal iCloud account and are under your control. We do not access or retain copies of your content.

Depending on your location, you have the following rights regarding your personal data:

Under UK GDPR and EU GDPR

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete data.
• Right to erasure: You may request deletion of your personal data where there is no compelling reason for continued processing.
• Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to restrict processing: You may request that we limit how we use your data.
• Right to object: You may object to processing based on legitimate interest at any time.

Under the California Consumer Privacy Act (CCPA)

• Right to know: You may request details about the categories and specific pieces of personal information we collect.
• Right to delete: You may request deletion of your personal information.
• Right to opt-out: You have the right to opt out of the sale of personal information. We do not sell your personal information.
• Right to non-discrimination: We will not discriminate against you for exercising any of your rights.

To exercise any of these rights, please contact us at support@thinkweave.app. We will respond within 30 days.

The ThinkWeave website does not use cookies.

We use only the following browser storage mechanisms:

• localStorage: We store your theme preference (light or dark mode) and language selection so that these settings persist between visits. This data never leaves your browser and is not transmitted to any server.

For website analytics, we use a privacy-focused analytics service that:

• Does not use cookies
• Does not track individual users
• Does not collect personally identifiable information
• Processes data in compliance with GDPR without requiring consent banners

The ThinkWeave app itself does not use cookies or web-based tracking technologies.

ThinkWeave is not directed at children under the age of 13. We do not knowingly collect personal data from children under 13 in compliance with the Children's Online Privacy Protection Act (COPPA) and equivalent regulations.

The minimum age to use ThinkWeave is 13 years old. If we learn that we have collected personal data from a child under 13, we will take steps to delete that information as quickly as possible.

If you believe a child under 13 has provided us with personal data, please contact us at support@thinkweave.app.

Your personal data may be transferred to and processed in countries outside the United Kingdom and the European Economic Area (EEA). This occurs primarily through:

• Apple iCloud: Your content is stored in Apple's iCloud infrastructure, which may involve data centres in multiple countries. Apple provides safeguards in accordance with applicable data protection laws.
• Analytics provider: Our privacy-focused analytics service processes data within the EU/EEA.

Where data is transferred outside the UK or EEA, we ensure appropriate safeguards are in place, including:

• Adequacy decisions by the UK Secretary of State or the European Commission
• Standard Contractual Clauses (SCCs) approved by the relevant authorities
• Other lawful transfer mechanisms as required

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it, including:

• Encryption: All data transmitted between the app and Apple's services is encrypted using industry-standard TLS protocols.
• Access controls: Access to any personal data we process is restricted to authorised personnel on a need-to-know basis.
• On-device processing: All Apple Intelligence features in ThinkWeave run entirely on your device. Your notes, tasks, and recordings are never sent to external AI services.
• Regular review: We periodically review our security practices and update them in line with industry best practices.

While we strive to protect your data, no method of electronic storage or transmission is 100% secure. If you believe your data has been compromised, please contact us immediately at support@thinkweave.app.

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons.

When we make changes:

• We will update the "Last updated" date at the top of this page.
• For material changes that affect how we process your data, we will make reasonable efforts to notify you (for example, via a notice on our website).
• We encourage you to review this policy periodically to stay informed about how we protect your data.

Your continued use of ThinkWeave after any changes to this policy constitutes your acceptance of the updated terms.

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

Email: support@thinkweave.app
Data Protection Contact: Filtercode Ltd, 3rd Floor 86-90 Paul Street, London, England, EC2A 4NE

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).